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Streamlined city communications in Stockbridge, GA replaces use of multi-channels to reach citizens
The City of Stockbridge, GA is strengthening their communications strategy - specifically around their redevelopment projects and COVID-19 updates - b...
Public Information Officer
Greenville expands wastewater infrastructure with 5,950-ft underground tunnel
Greenville, SC's consistent population growth put a strain on its wastewater management systems and risked creating environmentally damaging sewer ove...
San Bernardino, CA
San Bernardino police digitize community-oriented policing services
The San Bernardino Police Department offered common services to residents via the city’s website but the services were not mobile friendly or easily a...
25 Thousand USD
Lieutenant Michele Mahan, Emergency Operations
South Fulton, GA
Crisis communications on a budget in the City of South Fulton
The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired u...
1.5 Thousand USD
Gary Leftwich, Communications Director
North Charleston, SC
Text Messaging Platform Leads to 94% Increase in Citizen Engagement
North Charleston wanted to be more accessible and responsive to all citizens. In July 2017, the city launched an interactive text message customer ser...
1 Thousand USD
Mayor's Office, IT, Public Works, Sanitation
Clay County, FL
Clay County, FL launched a new online customer service platform in 3 Weeks
Facing an end-of-life system, Clay County needed to ensure the uninterrupted delivery of critical online customer services. In just three weeks’ time,...
Web and IT
South Fulton, GA
South Fulton expands communication & service accessibility, enhancing community-oriented policing
The South Fulton, GA Police Department engaged with the community via the city’s website where communications and services were hard to find. With the...
15 Thousand USD
Major T Johnson
Hoboken instantly gathers over 3,100 resident opinions on whether to keep electric scooters
The City of Hoboken's six-month pilot program with Lime electric scooters is ending and they must decide whether to keep the scooters. The program has...
2 Thousand USD
How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting
In February 2019, a mass shooting rocked Aurora, Illinois, ultimately leaving five dead and six injured, including five police officers. Within a matt...