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Laguna Beach, CA
Laguna Beach, CA’s revenue grows by 35% by processing more business licenses
The city of Laguna Beach, CA digitized business license renewals, simplifying the license renewal process for residents and saving city staff time by ...
6 Thousand USD
Chicago Promotes Inclusion in Resident Services by Expanding Payment Kiosk Installations
Chicago’s in-person processes for residents to make payments did not foster inclusion and left residents out of this essential service. Through the de...
Volusia County, FL
Volusia County digitizes resident services, issues 12K building permits in first 12 months
Departments in Volusia County, FL, used manual processes and paper files, making permitting and zoning operations difficult and time-consuming. By imp...
2021 budget plan in Littleton, CO reallocates funds to essential services in response to COVID-19
Faced with decreased city revenues, the City of Littleton demonstrated the potential of program data when determining the city’s annual budget. By bud...
40 Thousand USD
City Manager's Office; Elected Officials, Budget Office
City of Atlanta takes the pain out of the permit application process for small businesses
The City of Atlanta needed to make its permitting and zoning processes easier on applicants. By automating customer service tasks so applicants can ea...
153 Thousand USD
City Planning Office of Zoning & Development, Office of Buildings, Office of Housing Economic Development Division
The City of Duluth pivots budgeting strategy to ensure successful new comprehensive plan
The city of Duluth struggled to bridge increasing budget gaps that impacted the success of its new comprehensive plan. By pivoting to a program-based ...
40 Thousand USD
Mayor's Office, Finance Director
Blight Reduction Program Incentivizes Community and Avoids Legal Action Towards Property Owners
Baldwin County created clear and attainable procedures in their Blight Reduction Program to motivate homeowners to demolish or renovate over 300 dilap...
Zero Upfront Cost
Lake Barrington, IL
Lake Barrington, IL: Rapid transformation to digital licensing & payment for small local government
Lake Barrington (population 5,000) used workflow automation software to convert paper-based license and permits to a digital workflow. Instead of Vill...
2 Thousand USD
Village Clerk Lisa C. Pena-Tlapa
How Austin, TX uses shared mobility data to optimize its scooter program and support climate goals
In Austin, Texas, shared mobility like e-bikes and e-scooters are supporting progress toward safety, equity, and climate goals and increasing accessib...
Austin Transportation Department