Browse Local Government Case Studies

San Francisco Bay Area, CA

Asset, process, and workforce reliability improvements

This project includes developing solutions for workforce reliability and staff retention, process control improvements and reduced materials use, and ...

Seattle, WA

IT department workforce development training positions Seattle as digital service innovator

With a staff of over 700, Seattle's IT department found itself in a common predicament: staff were not being creatively nor technically challenged in ...

Milpitas, CA

City of Milpitas, CA finds $4 million amidst fiscal uncertainty

Deputy City Manager Walter Rossmann recognized that without changing the way the City of Milpitas planned and budgeted, it could not find the savings ...

Volusia County, FL

Volusia County digitizes resident services, issues 12K building permits in first 12 months

Departments in Volusia County, FL, used manual processes and paper files, making permitting and zoning operations difficult and time-consuming. By imp...

El Paso County, CO

School District 49 in Colorado Uses Strategic Planning Software to Seek National Excellence

Committed to the Baldrige Excellence Framework, School District 49 in El Paso County, CO has a bold vision to provide the best public education in the...

Hayden, CO

Addressing Climate Change with Sustainable Renewable Energy Storage in Hayden, CO

Hayden, Colorado is a small town with a population of only 2,000. With much of the city's revenue reliant on taxes raised from the local coal plant, t...

Seattle, WA

Integrated city systems, unified data, & automation drive 316% increase in field efficiency

Easier and defensible compliance, improved infrastructure preservation, and more cost-effective operations were the results of Seattle Public Utilitie...

Burlington, VT

City of Burlington, VT Meets Spike in COVID-19 Requests with Creativity, Empathy & Civic Tech

To avoid public service disruptions, the City of Burlington quickly adapted its administrative workflows to accommodate a now remote workforce. This i...

Harris County, TX

Harris County uses technology to modernize law enforcement’s role in crisis intervention

Harris County police department's partnership with non-profit, Harris Center for Mental Health and Intellectual or developmental disability demonstrat...

Show Low, AZ

Navajo County expands access to social services with online portal

Poverty and unequal access to government services are ongoing challenges for residents across Navajo County. To expand access to social services, the ...