Browse Local Government Case Studies

Syracuse, NY

ARPA Dashboard Tracks Budget and Spending in Syracuse's Priority Areas

The City of Syracuse received $123 million in ARPA funding and was looking to manage and implement the funding with a data-driven framework. The city ...

Corona, CA

How Corona, CA used Artificial Intelligence to Improve Crisis Management & Proactive Government

The City of Corona used Zencity's insights to quickly develop and execute a communications strategy in real-time, and then track the effectiveness of ...

San Antonio, TX

Improving communication between city officials and residents in San Antonio, TX

The City of San Antonio was looking for ways in which its residents could meaningfully provide input on city programs and initiatives. The city develo...

Littleton, CO

2021 budget plan in Littleton, CO reallocates funds to essential services in response to COVID-19

Faced with decreased city revenues, the City of Littleton demonstrated the potential of program data when determining the city’s annual budget. By bud...

South Fulton, GA

Crisis communications on a budget in the City of South Fulton

The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired u...

Pittsburgh, PA

Budgeting for climate: The City of Pittsburgh repurposes resources for a sustainable future

The budget is a potent tool to leverage for change. It is logical to begin there when implementing a major initiative like Climate Action. A shared la...

Clive, IA

Resident Engagement Survey Leads City to Upgrade Water Infrastructure and Invest in Neighborhoods

Since 2012, the City of Clive, Iowa has used resident engagement surveys to guide city planning. The city’s investments in water infrastructure and su...

Baldwin, GA

Small city of Baldwin, GA with <5K residents reduces info calls to City Hall by 50%

With a population under 5,000 residents, Baldwin’s small staff was still able to create a 'big city' online presence by replacing their outdated webs...

Longmont, CO

City of Longmont Win All-American City Awards with Online Engagement Strategy and Community Cohesion

Community members in Longmont noted the number & placement of recreational vehicles were growing & some were beginning to consider their presence in n...

West Allis, WI

West Allis, WI consolidates IT, sees 30% efficiency increase

City of West Allis was struggling to manage and maintain disparate IT systems, each requiring dedicated, siloed processes and staff time. The City ado...