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Explore Case Studies

  • Sequim, WA Unifies Human Service Providers to Deliver over 1M Meals to its Homeless Population

    Sequim, WA 98382, USA

    After discovering service gaps in human services provision, Sequim, WA unified multiple human services agencies to supply essential services to homeless individuals in need. This new model increased collaboration between agencies ...

    General Fund/Existing Public Funds
    Interim City Manager
  • Mobile-first Crisis Communications in Dublin, OH

    Dublin, OH, USA

    The City of Dublin, OH has executed an integrated, mobile-first communications strategy in the face of the constantly-evolving coronavirus crisis. This has included regular, consistent updates to its website, Alexa Skill and socia...

    General Fund/Existing Public Funds
    Public Affairs Office
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    Parks Reservation system increases Champlin, MN revenue by $40,000 in 1 year

    Champlin, MN 55316, USA

    The City of Champlin replaced its departments' many clashing management systems for scheduling, tracking, and charging of public meeting room rentals with a single sign-on solution, all without expanding the work of its finance an...

    General Fund/Existing Public Funds
    Parks Department
  • St. Louis Uses Interactive Kiosks as a Critical COVID-19 Communications Platform

    St. Louis, MO, USA

    The City of St. Louis used interactive kiosks to broadcast critical information in the public right-of-way during the COVID-19 pandemic. Importantly, it has included customized and multilingual content to help mitigate the physica...

    Advertising Revenue
  • Chula Vista creates a Digital Equity and Inclusion Plan

    Chula Vista, CA, USA

    The City of Chula Vista built on its smart city progress by addressing the digital divide through the creation of a groundbreaking Digital Equity and Inclusion Plan (DEIP). The DEIP is an actionable roadmap to expand access to Int...

    General Fund/Existing Public Funds
    City Manager's Office and the Economic Development Department
  • Street Design Tool Increases Engagement 10x for Corridor Enhancement Program in Flint, MI

    Flint, MI, USA

    The City Planning Department of Flint, Michigan used an easy-to-use street design tool to re-imagine a 2-mile stretch of highway with bike lanes, pedestrian walkways, cars, and an increased business presence. A contentious road di...

    General Fund/Existing Public Funds
  • A Bold Strategy to Smart City Planning and Execution in West Hollywood

    West Hollywood, CA, USA

    In 2016, the City of West Hollywood (WeHo) embarked on an initiative to holistically weave technology into the fabric of the city. Three years later, the WeHo Smart City Strategic Plan won the APA Technology Division’s Smart Citie...

    General Fund/Existing Public Funds
    The City of West Hollywood’s Innovation Division
  • Hacking the Storm: Crowdsourcing, Civic Hacking, and Innovation in Harvey’s Wake

    Houston, TX, USA

    In the midst of Hurricane Harvey, City of Houston officials and the local tech community responded rapidly using data, tech, and crowdsourcing to hack disaster response efforts. These new approaches leverage the power of the crowd...

    General Fund/Existing Public Funds
    Public Private Partnership
    Mayor's Office of Innovation, Office of Emergency Management
  • Ahmedabad Heat Action Plan

    Early warning system for heat waves that combine alerts, cooling shelters, health practitioner training, community education, medical equipment storage, transportation, and monitoring to reduce heat health vulnerabilities.