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Hurst, TX reduces the cost of service requests to less than $0.60 per interaction
Like many mid-sized government municipalities, Hurst, TX (pop. 39k) wanted to build better connections with their citizens. Hurst worked with Rock Sol...
10 Thousand USD
Riverside County, CA
Riverside County streamlines stormwater compliance inspections & reporting and monitors fire impacts
Riverside County Flood Control & Water Conservation District aimed to recover time spent on QA requirements for MS4 reporting and maintain compliance ...
70 Thousand USD
Riverside County Flood Control and Water Conservation District
Cranbrook, BC V1C, Canada
Cranbrook, BC accelerates service request resolution times by 36%
With a goal of improving citizen customer service, Cranbrook, British Columbia added mobile to 311 with a new "Cranbrook 311" smartphone app. Cranbroo...
7.7 Thousand USD
Free app for residents improves how city services are delivered
There was no digital way for residents to report issues until the city introduced a free mobile application to their residents. After implementation, ...
20 Thousand USD
South Fulton, GA
Crisis communications on a budget in the City of South Fulton
The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired u...
1.5 Thousand USD
Gary Leftwich, Communications Director
Streamlined city communications in Stockbridge, GA replaces use of multi-channels to reach citizens
The City of Stockbridge, GA is strengthening their communications strategy - specifically around their redevelopment projects and COVID-19 updates - b...
Public Information Officer
Winslow Township, NJ
Winslow digitizes citizen request processes to fulfill 8,400 annual request submittals
Winslow Township identified the need to improve resident request submittal and fulfillment processes. By digitizing citizen request processes, Winslow...
Sydney NSW, Australia
Broadband & smart city services enhance visitor experience to Australia's most popular park
The Royal Botanic Garden Sydney (RBGS) sought to improve the overall visitor experience by transforming the public space using smart technologies. By ...
2 Million USD
Business Development, Parks Department
Grand Rapids, MI
Grand Rapids, MI Modernizes Citizen Experience for Utilities, Refuse, Courts, and Tax
Grand Rapids launched a “Digital First” project to deliver services right where citizens are: smart phone, tablet, laptop, or desktop. The City knew t...
Small city of Baldwin, GA with <5K residents reduces info calls to City Hall by 50%
With a population under 5,000 residents, Baldwin’s small staff was still able to create a 'big city' online presence by replacing their outdated webs...
Zero Upfront Cost