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Explore Case Studies

  • New Systems and Training Increase Emergency Preparedness in Mont Belvieu

    Mont Belvieu, TX, USA

    After conducting an analysis of their emergency response plan, Mont Belvieu realized current practices were not up to compliance standards. To improve the plan, the town trained its employees in NIMS and adopted a mass notificatio...

    General Fund/Existing Public Funds
    City Manager
  • Mass Notification System Prepares Small Community for Wildfire Threat, Saving Lives and Property

    Manter, KS 67862, USA

    A wildfire came through Manter, Kansas in April of 2018. With a large population of farmers, fires can be devastating to businesses countywide. Because of the town’s emergency notification system, citizens were able to band togeth...

    General Fund/Existing Public Funds
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    San Antonio police solve crimes faster with increased police reporting efficiency

    San Antonio, TX, USA

    Responsible for a population of over 1.5 million, San Antonio Police Department (SAPD) has a lot to cover across its 2,400 officers. With the department facing inefficiencies and constant technical errors, they needed to update th...

    General Fund/Existing Public Funds
    Sheriff's Office
  • Cyberattack accelerates New Orleans IT modernization plans

    New Orleans, LA, USA

    In December 2019, the City of New Orleans fell victim to a cyberattack. Recovery lasted for months and was further delayed by the COVID-19 pandemic. The city not only implemented their disaster preparedness plan, but also used the...

    General Fund/Existing Public Funds
    Chief Innovation Officer
  • Forecasting Ambulance Needs for the City of San Diego

    San Diego, CA, USA

    The City of San Diego's Performance and Analytics team used time series data from San Diego’s Emergency Medical Services to predict the number of 911 calls and expected ambulance needs for 2019. Predictions were estimated using Pr...

    General Fund/Existing Public Funds
    Performance and Analytics Team
  • Bullard, Texas Increases Digital Communication Channels to Reach Younger Citizens and Families

    Bullard, TX 75757, USA

    To better reach its influx of younger citizens and families using digital communication channels, Bullard, TX implemented an emergency and mass notification system.

    General Fund/Existing Public Funds
    Director of Public Relations and Communications
  • Reduce Data Silos via Realtime AI to Deliver Intelligent Data and Actionable Insights in Chicago

    Chicago, IL, USA

    A custom AI Platform in Chicago helped reduce departmental data silos and make progress on public safety, transportation, air quality, emergency response, and other resident prioritized pain-points. This effort was a key first ste...

    Public Private Partnership
    Chief Information Officer