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Explore Case Studies

  • New Systems and Training Increase Emergency Preparedness in Mont Belvieu

    Mont Belvieu, TX, USA

    After conducting an analysis of their emergency response plan, Mont Belvieu realized current practices were not up to compliance standards. To improve the plan, the town trained its employees in NIMS and adopted a mass notificatio...

    General Fund/Existing Public Funds
    City Manager
  • Cyberattack accelerates New Orleans IT modernization plans

    New Orleans, LA, USA

    In December 2019, the City of New Orleans fell victim to a cyberattack. Recovery lasted for months and was further delayed by the COVID-19 pandemic. The city not only implemented their disaster preparedness plan, but also used the...

    General Fund/Existing Public Funds
    Chief Innovation Officer
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    Cal Fire revamps communications after 16 dropped emergency calls during Erskine Fire

    Kern County, CA, USA

    In 2016, what became known as the Erskine fire started in Kern County, California, and burned through more than 100 structures, is now considered one of the most destructive wildfires in state history. This was when the team at Ca...

    General Fund/Existing Public Funds
    California Water Service Group (Cal Water)