Explore Case Studies
- City of Burlington, VT Meets Spike in COVID-19 Requests with Creativity, Empathy & Civic Tech
Burlington, VT, USA
To avoid public service disruptions, the City of Burlington quickly adapted its administrative workflows to accommodate a now remote workforce. This included the overnight redeployment of Electric and Economic Development staff to...
General Fund/Existing Public FundsMayor's Office - College town utilizes multi-language vaccine communications to reach residents during Covid-19
Amherst, MA, USA
With a diverse population including transient college students, many with English as a second language, Amherst, MA faces unique engagement and communication challenges. In the face of COVID-19, the town needed to utilize civic en...
General Fund/Existing Public FundsCommunications Manager & Community Participation Officer Your Case Study Here
Case studies on The Atlas reach thousands of city officials each month. Add yours today to see the benefits of our online community.
Add Your Case StudyCrisis Communications on a Budget in the City of South FultonAtlanta, GA, USA
The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired user application and content management platform. The same platform has enabled t...
State and local grants,Social Impact Bond,Advertising RevenueGary Leftwich, Communications Director- Developing Strategic Priorities & Targeted Outcomes for Actionable Decision-Making in Battle Creek
Battle Creek, MI, USA
Facing an immediate need to support essential services, it was crucial for Battle Creek to ensure that resource application aligned with the community's needs. Through program budgeting, City leaders and staff prioritized transpar...
General Fund/Existing Public FundsCity Manager's Office; Elected Officials - Parks & Recreation Virtual Strategic Planning in Asheville, NC
Asheville, NC, USA
The Parks & Recreation Department of Asheville, NC successfully engaged in a virtual strategic planning process during the pandemic. The results were a strategic plan that participants fully own and are accountable to, measurable ...
General Fund/Existing Public Funds - St. Louis Uses Interactive Kiosks as a Critical COVID-19 Communications Platform
St. Louis, MO, USA
The City of St. Louis used interactive kiosks to broadcast critical information in the public right-of-way during the COVID-19 pandemic. Importantly, it has included customized and multilingual content to help mitigate the physica...
Advertising Revenue - Erie County, PA offers all local restaurants free digital tools to plan for safe COVID reopening
Erie County, PA, USA
Erie County developed a free, optional digital tool for local restaurants to use to prepare to safely reopen for on-site dining after COVID closures. It helps restaurants understand the complex new protocols necessary to keep staf...
General Fund/Existing Public FundsErie County Health Department - Online permitting and approval process during COVID-19 exceeds in-person performance numbers
Markham, ON, Canada
The COVID-19 stay at home mandate required The City of Markham, Ontario to implement a remote work policy within a 24-hour period. The Building Department executed a seamless transition to review and approve projects electronicall...
General Fund/Existing Public FundsPermitting & Building - Chula Vista creates a Digital Equity and Inclusion Plan
Chula Vista, CA, USA
The City of Chula Vista built on its smart city progress by addressing the digital divide through the creation of a groundbreaking Digital Equity and Inclusion Plan (DEIP). The DEIP is an actionable roadmap to expand access to Int...
General Fund/Existing Public FundsCity Manager's Office and the Economic Development Department - Streamlined city communications in Stockbridge, GA replaces use of multi-channels to reach citizens
Stockbridge, GA, USA
The City of Stockbridge, GA is strengthening their communications strategy - specifically around their redevelopment projects and COVID-19 updates - by implementing a paired user mobile application and content management platform ...
General Fund/Existing Public FundsPublic Information Officer