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Explore Case Studies

  • San Antonio police solve crimes faster with increased police reporting efficiency

    San Antonio, TX, USA

    Responsible for a population of over 1.5 million, San Antonio Police Department (SAPD) has a lot to cover across its 2,400 officers. With the department facing inefficiencies and constant technical errors, they needed to update th...

    General Fund/Existing Public Funds
    Sheriff's Office
  • Richmond, CA Police Department Becomes More Efficient With Cloud-Based RMS

    Richmond, CA, USA

    Richmond Police Department's legacy records management system was replaced with a more cost-efficient cloud-based platform that made it easier for officers to create reports, and management to streamline operations.

    General Fund/Existing Public Funds
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    Increasing parking permit revenue in Mill Valley, CA with cloud software

    Mill Valley, CA 94941, USA

    Mill Valley, a small city in Marin County CA, upgraded its manual process for RSVP parking permit payments to an online, cloud-based software solution that integrated directly into its website. This has resulted in increased reven...

    General Fund/Existing Public Funds
    Police Department
  • Detroit, MI Raises $1B in Funding 5 Years after Declaring Bankruptcy

    Detroit, MI, USA

    After declaring bankruptcy in 2013, Detroit was looking to restore financial stability and raise grant revenue in support of its strategic vision. The city’s finance department implemented a web-based grant management solution tha...

    General Fund/Existing Public Funds
    Deputy Chief Financial Officer
  • Testing for Lead in Schools - Indiana Statewide Program

    Indianapolis, IN, USA

    When the Indiana Finance Authority and Indiana Department of Environmental Management wanted to provide free lead testing to all public schools in Indiana, they turned to 120WaterAudit's software, point-of-use testing kits, and ma...

    Revolving loan funds
    Indiana Finance Authority, Indiana Department of Environmental Management
  • Clackamas Sheriff’s Office Reduces RMS Training Time and Overtime Pay by 87%

    Clackamas County, OR, USA

    As Clackamas county urbanized and crime increased, the Clackamas County Sheriff’s Office (CCSO) began to outgrow its records management system (RMS). Staff was inundated with report filing on an inefficient RMS, and urgently neede...

    General Fund/Existing Public Funds
    Sheriff's Office
  • Crisis Communications on a Budget in the City of South Fulton

    Atlanta, GA, USA

    The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired user application and content management platform. The same platform has enabled t...

    State and local grants
    Social Impact Bond
    Advertising Revenue
    Gary Leftwich, Communications Director
  • San Bernardino Police Digitize Community-Oriented Policing Services

    San Bernardino, CA, USA

    The San Bernardino Police Department offered common services to residents via the city’s website but the services were not mobile friendly or easily accessible. Now, using a mobile app, the police department can offer the city's 2...

    Federal grants
    Lieutenant Michele Mahan, Emergency Operations
  • Major improvements in Service issue resolution at St. Catharines Transit

    2012 First Street Louth, St. Catharines, ON L2S 3V9, Canada

    By automating its Customer Service issue management process, City-owned St. Catharines Transit Commission significantly improved staff & public satisfaction, and provided digital performance measurement for monitoring by senior ma...

    General Fund/Existing Public Funds
    https://yourbus.com/
  • Suburban community eliminates paper in water & wastewater operations

    West Dundee, IL 60118, USA

    The Village of West Dundee, IL is an 8,000 person NW suburb of Chicago that had been using reams of paper for decades to collect and manage water system operational data. Staff then spent 4-20 hours per month typing data into spre...

    Utility rates
    Director of Public Works