Explore Case Studies
- Salt Lake City spurs small business growth with online permits
Salt Lake City, UT, USA
Salt Lake City has simultaneously spurred on small business growth and saved thousands of staff hours each year by digitizing zoning, business, and residential permitting.
General Fund/Existing Public FundsDepartment of Public Services - Citizens & Town Officials Form Consensus to Update 20-Year Strategic Priorities for Lake Lure, NC
Lake Lure, NC, USA
With 60% of scheduled initiatives implemented 8 years into their 20-year Comprehensive Plan, the Town of Lake Lure committed to a full plan update. The process engaged 60+ citizens and resulted in consensus on 42 vetted & prioriti...
General Fund/Existing Public FundsTown Manager Your Case Study Here
Case studies on The Atlas reach thousands of city officials each month. Add yours today to see the benefits of our online community.
Add Your Case StudyAsheville Parks & Rec Strategic Plan Boosts Staff Participation & Deepens Community RelationshipsAsheville, NC, USA
An inclusive, virtual strategic planning approach enabled a broad cross-section of Asheville Parks & Recreation Department staff to develop aligned strategies to expand customer-centric services that strengthen integrated efforts,...
General Fund/Existing Public FundsDepartment Director- City of Burlington, VT Meets Spike in COVID-19 Requests with Creativity, Empathy & Civic Tech
Burlington, VT, USA
To avoid public service disruptions, the City of Burlington quickly adapted its administrative workflows to accommodate a now remote workforce. This included the overnight redeployment of Electric and Economic Development staff to...
General Fund/Existing Public FundsMayor's Office - Franklin, TN improves its meeting efficiency and increases citizen engagement
Franklin, TN, USA
The City of Franklin, TN struggled to get meeting and agenda information out to its constituents, which hampered citizen engagement and community transparency. The city improved efficiency and saved staff time by streamlining thei...
General Fund/Existing Public FundsDeputy Assistant City Recorder - San Bernardino Police Digitize Community-Oriented Policing Services
San Bernardino, CA, USA
The San Bernardino Police Department offered common services to residents via the city’s website but the services were not mobile friendly or easily accessible. Now, using a mobile app, the police department can offer the city's 2...
Federal grantsLieutenant Michele Mahan, Emergency Operations - Spartanburg County Parks Achieves Citizen Engagement Goals with Updated Department Website
Spartanburg, SC, USA
Spartanburg County Parks and Rec outgrew its custom-built department website. It enhanced its department appearance, citizen engagement capabilities, registration process, and administrative convenience with a department website t...
General Fund/Existing Public FundsRecreation Director - Small city of Baldwin, GA with <5K residents reduces info calls to City Hall by 50%
Baldwin, GA, USA
With a population under 5,000 residents, Baldwin’s small staff was still able to create a 'big city' online presence by replacing their outdated website with a communications solution including a modern website, improved publicat...
General Fund/Existing Public FundsCity Clerk - Pacifica launches online portal for equitable access to ADU resources and affordable housing needs
Pacifica, CA, USA
To streamline ADU development to address their affordable housing challenges, the City of Pacifica is launching an interactive web-based portal to (1) assist homeowners in understanding ADU laws as they apply to a specific propert...
General Fund/Existing Public Funds,Public Private Partnership,State and local grantsPacifica Planning Department - San Francisco activates online portal to streamline ADU development and help combat housing crisis
San Francisco, CA, USA
Symbium's Build portal enables City planners, design professionals, developers, and homeowners in San Francisco to understand whether an Accessory Dwelling Unit (ADU), also known as secondary dwelling and in-law units, is allowed ...
General Fund/Existing Public Funds,Public Private Partnership,State and local grantsSF Planning Department