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Explore Case Studies

  • Scalable Strategic Plan Model Ensures Alignment & Efficiencies for 30 Buncombe County Departments

    Asheville, NC, USA

    The Performance Management Department wanted to evolve its role and scope of services to bolster enterprise-wide efficiencies. Using a strategic planning process that elicited foundational consensus led them to designing a busines...

    General Fund/Existing Public Funds
    Performance Management Director
  • Asheville Parks & Rec Strategic Plan Boosts Staff Participation & Deepens Community Relationships

    Asheville, NC, USA

    A virtual strategic planning approach enabled a broad cross-section of Asheville Parks & Recreation Department staff to develop integrated strategies to expand customer-centric services that strengthen accountability, bolster staf...

    General Fund/Existing Public Funds
    Department Director
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    Scottsdale tracks strategic plan to better share progress with City Council, staff and residents

    Scottsdale, AZ, USA

    City of Scottsdale wanted a better way to manage, track and report on its strategic plan. The city can now share details of city-wide performance with their Council, staff, and local community, via automated management reports and...

    General Fund/Existing Public Funds
    City Manager's Office
  • Middleton, WI engages more diverse residents than ever before

    Middleton, WI, USA

    City of Middleton made better-informed decisions based on increasingly diverse resident feedback. The City was able to spot the differences between resident and non-resident responses, leading to better decision-making.

    General Fund/Existing Public Funds
    City Administrator
  • Parks & Recreation Virtual Strategic Planning in Asheville, NC

    Asheville, NC, USA

    The Parks & Recreation Department of Asheville, NC successfully engaged in a virtual strategic planning process during the pandemic. The results were a strategic plan that participants fully own and are accountable to, measurable ...

    General Fund/Existing Public Funds
  • Safer Holiday Celebrations Connect Residents and Support Local Business in Franklin, TN

    Franklin, TN, USA

    Survey research highlighting how important holiday gatherings are to residents is being used to inform The City of Franklin’s strategy to organize safe holiday celebrations during COVID-19.

    General Fund/Existing Public Funds
    Downtown Franklin, The Heritage Foundation, Visit Franklin
  • Port Moody’s Secret to 100% Employee Engagement in the Strategic Plan

    Port Moody, BC, Canada

    A city of the arts, Port Moody is known for its amazing quality of life. Achieving this vision has taken a steadfast commitment to strategy. In 2019, management deployed Envisio to manage the strategic plan and achieved 100% emplo...

    General Fund/Existing Public Funds
    City Manager's Office
  • Bellevue Moves its Diversity Plan to Action

    Bellevue, WA, USA

    The City of Bellevue’s diversity plan was suffering from “document on a shelf” syndrome. To turn its plan into action, the City adopted online performance software to align staff actions, build accountability and communicate with ...

    General Fund/Existing Public Funds
  • School District 49 in Colorado Uses Strategic Planning Software to Seek National Excellence

    El Paso County, CO, USA

    Committed to the Baldrige Excellence Framework, School District 49 in El Paso County, CO has a bold vision to provide the best public education in the region. Its leaders use a cloud-based tool to manage the strategic plan, execut...

    General Fund/Existing Public Funds
    Chief Education Officer
  • Reporting on What Matters Accelerates the Village of Lemont’s Strategic Plan

    Lemont, IL, USA

    Lemont’s 2018-2021 strategic plan is the village’s most comprehensive yet–with 6 strategic priorities, 120+ action items, key outcome indicators and performance targets. It includes a management reporting framework that’s the envy...

    General Fund/Existing Public Funds
    Senior Leadership Team