Browse Local Government Case Studies

Wooster, OH

Wooster, OH cuts permitting time while improving quality with virtual inspections

Hearing that both developers and residents wanted licensing, permitting and inspection, services delivered more quickly and conveniently, Wooster, OH...

York, PA

Digital Permitting and Payments in York, PA increase transparency and efficiency

York, PA was struggling to complete accurate data entry and wasting countless hours of staff time manually handling permits and reviews. With an empha...

Orlando, FL

Orlando saves 12,811 staff hours with permit automation

The City of Orlando has automated its permitting processes. In one year, the city has processed 61,447 permit inquiries across the residential and bus...

Eastvale, CA

Eastvale handles 270% more code enforcement cases, nearly eliminating complaints from residents

The City of Eastvale needed a digital way to track and manage code violations to improve the quality of life for residents. By incorporating a code en...

Santa Monica, CA

Santa Monica increases community connections and preparedness through digital block party permitting

Santa Monica's Office of Civic Wellbeing wanted more block parties to help neighbors connect. Replacing a paper-based process with a digital workflow,...

Breckenridge, CO

Breckenridge, CO Builds Efficiency & Community with Online Event Permitting

Breckenridge, CO first identified event permitting as an accessible area of improvement to bring concrete change. Since launching ViewPoint Cloud, the...

Mansfield, TX

Digital building permit services expected in a city with median population age of 35

Mansfield, Texas is a suburban community with a younger population in the Dallas-Fort Worth area. Serving a population of over 70,000, the city wanted...

Atlanta, GA

City of Atlanta takes the pain out of the permit application process for small businesses

The City of Atlanta needed to make its permitting and zoning processes easier on applicants. By automating customer service tasks so applicants can ea...

Vancouver, WA

City of Vancouver Maintains Permitting Revenue Stream Online During COVID 19

With budget cuts drastically impacting municipal funding in the COVID 19 pandemic, cities with online services have been able to maintain vital revenu...

Delano, CA

City of Delano Speeds up Permitting and Gets Council's Approval

The inefficiencies of a previous permit tracking process caused a backlog that resulted in frustrated customers and staff. Using Dude Solutions SmartG...