Browse Local Government Case Studies

South Fulton, GA

Crisis communications on a budget in the City of South Fulton

The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired u...

Harris County, TX

Harris County uses technology to modernize law enforcement’s role in crisis intervention

Harris County police department's partnership with non-profit, Harris Center for Mental Health and Intellectual or developmental disability demonstrat...

Corona, CA

How Corona, CA used Artificial Intelligence to Improve Crisis Management & Proactive Government

The City of Corona used Zencity's insights to quickly develop and execute a communications strategy in real-time, and then track the effectiveness of ...

Burlington, VT

City of Burlington, VT Meets Spike in COVID-19 Requests with Creativity, Empathy & Civic Tech

To avoid public service disruptions, the City of Burlington quickly adapted its administrative workflows to accommodate a now remote workforce. This i...

Corpus Christi, TX

Corpus Christi Deploys COVID Management System to Improve Data & Eliminate Time-Consuming Tasks

Corpus Christi went from paper filing and inefficient spreadsheets to a completely automated workflow with complete data integration between departmen...

Mt Vernon, NY

Mount Vernon uses data to fight “zombie” homes and blight

Mount Vernon was hit hard by the financial crisis of 2007, leaving abandoned properties and ‘zombie’ homes sprinkled throughout the city. Without prop...

Aurora, IL

How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting

In February 2019, a mass shooting rocked Aurora, Illinois, ultimately leaving five dead and six injured, including five police officers. Within a matt...

St. Louis, MO

St. Louis Uses Interactive Kiosks as a Critical COVID-19 Communications Platform

The City of St. Louis used interactive kiosks to broadcast critical information in the public right-of-way during the COVID-19 pandemic. Importantly, ...

Clay County, FL

Clay County, FL launched a new online customer service platform in 3 Weeks

Facing an end-of-life system, Clay County needed to ensure the uninterrupted delivery of critical online customer services. In just three weeks’ time,...

Show Low, AZ

Navajo County expands access to social services with online portal

Poverty and unequal access to government services are ongoing challenges for residents across Navajo County. To expand access to social services, the ...