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Explore Case Studies

  • Nightlife economy conflicts reduced in the City of Longmont with sound monitors.

    Longmont, CO, USA

    The City of Longmont recognizes music festivals to be an important contribution to city vibrancy and viability, but cause noise pollution for nearby neighborhoods. Working with new sound monitors, the city intends to be able to se...

    Public Private Partnership
    Police, Economic Development, City Manager
  • Success with DDOT's parkDC: Penn Quarter/Chinatown Parking Pricing Pilot

    Washington, DC, USA

    The parkDC pilot sought to use sensors, artificial intelligence, pricing, and real-time information to make parking easier and reduce congestion in part of downtown Washington, DC. Due to the success of the pilot, DDOT is currentl...

    Grants
    Federal grants
    State and local grants
    DDOT, FHWA
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    AI-powered chatbot answers 79% of residents' questions without assistance from city staff

    Williamsburg, VA, USA

    The City of Williamsburg is using an AI-powered chatbot to provide better customer service and more communication options (including text messaging) for its residents and visitors to engage with the city.

    General Fund/Existing Public Funds
    Information Technology
  • Text Messaging Platform Leads to 94% Increase in Citizen Engagement

    North Charleston, SC, USA

    North Charleston wanted to be more accessible and responsive to all citizens. In July 2017, the city launched Citibot, an interactive text message customer service solution; which led to a 94% increase in citizen engagement while ...

    General Fund/Existing Public Funds
    Mayor's Office, IT, Public Works, Sanitation
  • Using AI to Tackle Homelessness

    Beaverton, OR, USA

    After Beaverton, OR, banned car camping on its city streets in response to complaints by residents and local businesses, the issue significant media and community attention. The city received alternative proposals to manage the i...

    General Fund/Existing Public Funds
    Director of the Mayor’s Office
  • How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting

    Aurora, IL, USA

    In February 2019, a mass shooting rocked Aurora, Illinois, ultimately leaving five dead and six injured, including five police officers. Within a matter of minutes, the shooting went viral, making local and national headlines and ...

    General Fund/Existing Public Funds
  • How West Sacramento Used Data Analytics to Tackle Homelessness

    West Sacramento, CA, USA

    The City of West Sacramento, CA, used Zencity’s tool to analyze the community impact of different city initiatives dedicated to alleviating homelessness. The technology enabled them to gain insights on how residents felt and impro...

    General Fund/Existing Public Funds
  • How Modi’in Tracked the Performance of a Public Space and Planned Ahead Using Zencity

    Modi'in-Maccabim-Re'ut, Israel

    The City of Modi’in used Zencity to power data-based budgeting and strategic planning for a city-run, 1,400 acre public park. Modi’in utilized Zencity for real-time resident feedback and incorporated it into its planning processes...

    General Fund/Existing Public Funds
  • How Ashdod Used AI to Re-Build Public Trust

    Ashdod, Israel

    Ashdod, Israel, is implementing a smart, green, public Bus Rapid Transit system (BRT) that initially caused friction between City Hall and residents. The City used Zencity to understand and address resident concerns, which helped ...

    General Fund/Existing Public Funds
  • How Corona, CA used Artificial Intelligence to Improve Crisis Management & Proactive Government

    Corona, CA, USA

    The City of Corona used Zencity's insights to quickly develop and execute a communications strategy in real-time, and then track the effectiveness of that strategy. In doing so, Corona transformed a highly sensitive and negative i...

    General Fund/Existing Public Funds
    Chief Information Officer