Browse Local Government Case Studies

Corona, CA

How Corona, CA used Artificial Intelligence to Improve Crisis Management & Proactive Government

The City of Corona used Zencity's insights to quickly develop and execute a communications strategy in real-time, and then track the effectiveness of ...

Williamsburg, VA

AI-powered chatbot answers 79% of residents' questions without assistance from city staff

The City of Williamsburg is using an AI-powered chatbot to provide better customer service and more communication options (including text messaging) f...

Aurora, IL

How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting

In February 2019, a mass shooting rocked Aurora, Illinois, ultimately leaving five dead and six injured, including five police officers. Within a matt...

Beaverton, OR

Using AI to Tackle Homelessness

After Beaverton, OR, banned car camping on its city streets in response to complaints by residents and local businesses, the issue drew significant me...

North Charleston, SC

Text Messaging Platform Leads to 94% Increase in Citizen Engagement

North Charleston wanted to be more accessible and responsive to all citizens. In July 2017, the city launched an interactive text message customer ser...

Modi'in-Maccabim-Re'ut, Israel

How Modi’in Tracked the Performance of a Public Space and Planned Ahead Using Zencity

The City of Modi’in used Zencity to power data-based budgeting and strategic planning for a city-run, 1,400 acre public park. Modi’in utilized Zencity...

Uttar Pradesh, India

Intelligent Search and Analytics for Information Retrieval

By their nature, cities generate lots of information and the ability to preserve and present all documents, audio and videos on demand, is crucial to ...

Atlanta, GA

AI Traffic Signals in Atlanta

Project deployed AI hardware to key intersections and integrated it into the traffic signal controller configuration. The system "learns" abnormal beh...