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Explore Case Studies

  • Improved Water Quality and More Field Time Due to a 97% Reduction in Office Admin Work

    Marin County, CA, USA

    Maintaining safe drinking water for communities is the singular focus of the local water district team. Staff was able to cut office administration by 97% and focus their efforts in the field— not the office by managing their mult...

    General Fund/Existing Public Funds
    Supervisor, Reclamation & Backflow
  • Integrated city systems, unified data, & automation drive 316% increase in field efficiency

    Seattle, WA, USA

    Easier and defensible compliance, improved infrastructure preservation, and more cost-effective operations were the results of Seattle Public Utilities integrating city systems to better manage their FOG program, automate time-con...

    General Fund/Existing Public Funds
    FOG Program Manager
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    Improved Efficiency of Water Quality Management with Data Integration for Faster Decision-Making

    Riverside, CA, USA

    Riverside Public Utilities (RPU) was using several software programs to manage their data, leaving it siloed and isolated. Using a new integration tool, RPU was able to centralize thousands of data points on a customizable dashbo...

    General Fund/Existing Public Funds
    Water Quality Administrator
  • How Pompano Beach, FL Budgets to Stay on Track with Strategic Plan Objectives

    Pompano Beach, FL, USA

    Many cities and counties report that while they aim to be more strategic, budgeting is still largely driven by department spend requests. Pompano Beach, FL is charting a course toward a fully-aligned budget where 75% of spend is t...

    General Fund/Existing Public Funds
    State and local grants
  • 98% utility delivery reliability in the fastest growing city in Utah

    St. George, UT, USA

    As one of the fastest growing cities in the U.S., St. George, Utah needed to keep up with increasing energy demands on its power grid. To better manage resources, increase efficiency, and overall inventory accuracy the city's ener...

    General Fund/Existing Public Funds
    Energy Resource Manager, Energy Services Department
  • San Diego Zoning / Business / Residential Permitting Portals

    San Diego, CA, USA

    The City of San Diego partnered with OpenCounter to streamline permit discovery and application. The goal was to provide a tool that would educate entrepreneurs about the requirements and costs of their projects, and spare them fr...

    General Fund/Existing Public Funds
    Economic Development, Mayor's office, Development Services
  • 12,811 Staff Hours Saved with Permit Automation in Orlando

    Orlando, FL, USA

    The City of Orlando has automated its permitting processes. In one year, the city has processed 61,447 permit inquiries across the residential and business projects with a 97% self-service rate. This has resulted in a time savings...

    General Fund/Existing Public Funds
    Digital Platforms Team
  • Rockford IT Department outsources data cleaning & mapping to tackle blight

    Rockford, IL, USA

    As Rockford’s population grew, so did the need to address the city’s urban decay. As a first step, the city set out to define and better understand properties causing harm to the Rockford community, presenting the need for better ...

    General Fund/Existing Public Funds
    Community and Economic Development Department
  • Power Dept of 5th largest city in MO streamlines warehouse management to match elevated energy needs

    Independence, MO, USA

    Independence, Missouri sits as the fifth largest city in the state, leaving them responsible for a large powergrid. To efficiently provide power to its constituents, Independence Power and Light needed to increase inventory visibi...

    General Fund/Existing Public Funds
    Power and Light Department
  • Detroit's Automotive Industry Transitions to Electric Vehicles, Spurring Tech & Building Development

    Detroit, MI, USA

    The Detroit automotive industry's transition to tech has regenerated the City's economy, spurring residential, commercial, and small business development. To accommodate the innovative entrepreneur community, the city was looking ...

    General Fund/Existing Public Funds
    The Buildings Safety and Engineering Department