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Browse Local Government Case Studies
Wooster, OH 44691
Wooster, OH Cuts Permitting Time While Improving Quality with Virtual Inspections
Hearing that both developers and residents wanted licensing, permitting and inspection, services delivered more quickly and conveniently, Wooster, OH...
Chief Building Official
Warm Springs, OR
CARES Funding Fuels Oregon Reservation's Investment in Broadband and Wi-Fi Hubs
Struggles with internet access due to the lack of broadband infrastructure on the Warm Springs Indian Reservation became crippling with the switch to ...
496 Thousand USD
City of Atlanta takes the pain out of the permit application process for small businesses
The City of Atlanta needed to make its permitting and zoning processes easier on applicants. By automating customer service tasks so applicants can ea...
153 Thousand USD
City Planning Office of Zoning & Development, Office of Buildings, Office of Housing Economic Development Division
San Diego, CA
San Diego digitizes permitting and licensing to make it easier for entrepreneurs to open a business
The City of San Diego needed to innovate its permitting and licensing to make it easy for entrepreneurs to grow a small business. By automating the pr...
250 Thousand USD
Economic Development, Mayor's office, Development Services
Middleton, WI engages more diverse residents than ever before
City of Middleton made better-informed decisions based on feedback from increasingly diverse residents. The City was also able to spot the differences...
15.5 Thousand USD
Strategic Plan Model Ensures Alignment & Efficiencies for 30 Buncombe County Departments
The Performance Management Department decided to evolve its role & scope of services to upgrade enterprise-wide efficiencies. Using a strategic planni...
12 Thousand USD
Performance Management Director
Parks & Rec Strategic Plan Boosts Staff Participation & Strengthens Community Relations-Asheville
An inclusive, virtual strategic planning process led a broad cross-section of Asheville Parks & Recreation Dept. staff to develop aligned & integrated...
27 Thousand USD
12,811 Staff Hours Saved with Permit Automation in Orlando
The City of Orlando has automated its permitting processes. In one year, the city has processed 61,447 permit inquiries across the residential and bus...
60 Thousand USD
Digital Platforms Team
Small city of Baldwin, GA with <5K residents reduces info calls to City Hall by 50%
With a population under 5,000 residents, Baldwin’s small staff was still able to create a 'big city' online presence by replacing their outdated webs...
Zero Upfront Cost
Mill Valley, CA 94941
Mill Valley, CA Captures Additional $15K in Parking Permit Revenue with Digital Process
Mill Valley, a small city in Marin County CA, upgraded its manual process for RSVP parking permit payments to an online, cloud-based software solution...
15 Thousand USD