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Hurst, TX, USA
Like many mid-sized government municipalities, Hurst, TX (pop. 39k) wanted to build better connections with their citizens. Hurst worked with Rock Solid to develop a mobile platform that would streamline communication, improve eff...
Phoenix, AZ, USA
City of Phoenix employees participated in an innovation workshop to explore the challenge of improving how the city communicates with customers. They explored a number of current use cases where the access to information could be ...
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San Antonio, TX, USA
Responsible for a population of over 1.5 million, San Antonio Police Department (SAPD) has a lot to cover across its 2,400 officers. With the department facing inefficiencies and constant technical errors, they needed to update th...
Richmond, CA, USA
Richmond Police Department's legacy records management system was replaced with a more cost-efficient cloud-based platform that made it easier for officers to create reports, and management to streamline operations.
Washington, DC, USA
The D.C. Metropolitan Police Department was handwriting their reports. Their force was wasting hundreds of thousands of hours a year on report writing, & less time on the street assisting their fellow officers. The adoption of di...
Gilbert, AZ, USA
In a time of rapid population growth, the leaders of Gilbert, Arizona used survey research to partner with residents to thoughtfully plan for the future. This strategy has contributed to 98% of residents rating the town as an exce...
Fairfax, VA, USA
A green infrastructure pilot project in Fairfax, VA was struggling to find suitable financing. By utilizing investor crowdfunding, the project was able to proceed prior to public funding availability.
Volusia County, FL, USA
Departments in Volusia County, FL, used manual processes and paper files, making permitting and zoning operations difficult and time-consuming. By implementing a workflow management system that enabled information sharing across d...
Tavares, FL 32778, USA
Tavares, FL has been working on modernization for over a decade. Once they received CARES Act funding, they took the opportunity to address increased citizen interest in digital tools and improve their citizen engagement.
Mill Valley, CA 94941, USA
Mill Valley, a small city in Marin County CA, upgraded its manual process for RSVP parking permit payments to an online, cloud-based software solution that integrated directly into its website. This has resulted in increased reven...