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Explore Case Studies

  • Firefighters Use a Thermal Imaging Camera to Make a Lifesaving Grab

    Palm Bay, FL, USA

    When a burning building fills with smoke, a thermal imaging camera (TIC) may be a firefighter’s best chance for navigating the interior to locate and rescue victims. Firefighters with Palm Bay Fire Rescue in Florida made lifesavin...

    General Fund/Existing Public Funds
    Palm Bay Fire Rescue
  • Richmond, CA Police Department Becomes More Efficient With Cloud-Based RMS

    Richmond, CA, USA

    Richmond Police Department's legacy records management system was replaced with a more cost-efficient cloud-based platform that made it easier for officers to create reports, and management to streamline operations.

    General Fund/Existing Public Funds
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    San Bernardino Police Digitize Community-Oriented Policing Services

    San Bernardino, CA, USA

    The San Bernardino Police Department offered common services to residents via the city’s website but the services were not mobile friendly or easily accessible. Now, using a mobile app, the police department can offer the city's 2...

    Federal grants
    Lieutenant Michele Mahan, Emergency Operations
  • Virtual Conflict Resolution Workshop for Racial Equity in Chaska, MN

    Chaska, MN 55318, USA

    The City Council of Chaska, MN & Chaska Human Rights Commission (HRC) members engaged in a virtual conflict resolution workshop designed to ensure that the organizations were collaborating on issues of racial equity and social jus...

    General Fund/Existing Public Funds
  • Community feedback increases 13x in Lancaster, PA with both offline and online engagement methods

    Lancaster, PA, USA

    The City of Lancaster used offline and blended engagement to bridge their digital divide and increase participation across their diverse community. This led more equitable conversations around complex topics, and demonstrated the ...

    General Fund/Existing Public Funds
  • Police Utilize Digital Radar Sign to Reduce Speeds, Improve Pedestrian Safety in Greenburgh NY

    Greenburgh, NY, USA

    To combat speeding on local roads, the town of Greenburgh's police department utilized a digital radar sign that warns speeding drivers and collects traffic data. This solution increases resident safety and the data it collects al...

    General Fund/Existing Public Funds
  • St. Louis Uses Interactive Kiosks as a Critical COVID-19 Communications Platform

    St. Louis, MO, USA

    The City of St. Louis used interactive kiosks to broadcast critical information in the public right-of-way during the COVID-19 pandemic. Importantly, it has included customized and multilingual content to help mitigate the physica...

    Advertising Revenue
  • Forecasting Ambulance Needs for the City of San Diego

    San Diego, CA, USA

    The City of San Diego's Performance and Analytics team used time series data from San Diego’s Emergency Medical Services to predict the number of 911 calls and expected ambulance needs for 2019. Predictions were estimated using Pr...

    General Fund/Existing Public Funds
    Performance and Analytics Team
  • A large urban park creates a "connected" visitor experience with SMART.NODEs™

    Sydney NSW, Australia

    The Royal Botanic Garden Sydney (RBGS) sought to improve the overall visitor experience by transforming the public space using smart technologies. By discretely integrating a network of SMART.NODEs™ that is both multi-purpose and ...

    Design-Build-Operate-Maintain Contracts
    Business Development, Parks Department
  • Major improvements in Service issue resolution at St. Catharines Transit

    2012 First Street Louth, St. Catharines, ON L2S 3V9, Canada

    By automating its Customer Service issue management process, City-owned St. Catharines Transit Commission significantly improved staff & public satisfaction, and provided digital performance measurement for monitoring by senior ma...

    General Fund/Existing Public Funds