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Explore Case Studies

  • Integrated city systems, unified data, & automation drive 316% increase in field efficiency

    Seattle, WA, USA

    Easier and defensible compliance, improved infrastructure preservation, and more cost-effective operations were the results of Seattle Public Utilities integrating city systems to better manage their FOG program, automate time-con...

    General Fund/Existing Public Funds
    FOG Program Manager
  • Rural Town of Edinburgh, IN improves water operations by reducing manual operations

    Edinburgh, IN 46124, USA

    Edinburgh, Indiana is a small town of about 5000 people, with four potable water wells, and a water treatment plant. They take water quality seriously and were looking to improve the manual process they had been using to manage th...

    Utility rates
    Water Superintendent
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    A large urban park creates a "connected" visitor experience with SMART.NODEs™

    Sydney NSW, Australia

    The Royal Botanic Garden Sydney (RBGS) sought to improve the overall visitor experience by transforming the public space using smart technologies. By discretely integrating a network of SMART.NODEs™ that is both multi-purpose and ...

    Design-Build-Operate-Maintain Contracts
    Business Development, Parks Department
  • Increasing parking permit revenue in Mill Valley, CA with cloud software

    Mill Valley, CA 94941, USA

    Mill Valley, a small city in Marin County CA, upgraded its manual process for RSVP parking permit payments to an online, cloud-based software solution that integrated directly into its website. This has resulted in increased reven...

    General Fund/Existing Public Funds
    Police Department
  • The City of Champlin, MN online reservation system increases revenue by $40,000 in 1 year

    Champlin, MN 55316, USA

    City of Champlin, MN had multiple departments, utilities, permits, parking, payments , parks, recreation which managed an Ice Arena hosting hockey, and open skating year round. They needed a Single sign on solution to enhance th...

    General Fund/Existing Public Funds
    Parks Department
  • Strategic Energy Plan & Energy Efficiency Projects Help Manage San Diego Airport Energy Resources

    San Diego, CA, USA

    The Strategic Energy Plan allows the San Diego Regional Airport Authority to establish more dependable energy sources and offset greenhouse gas emissions while containing costs. Energy efficiency and conservation projects, along w...

    General Fund/Existing Public Funds
    San Diego County Regional Airport Authority's Facilities Management Department
  • Firefighters Use a Thermal Imaging Camera to Make a Lifesaving Grab

    Palm Bay, FL, USA

    When a burning building fills with smoke, a thermal imaging camera (TIC) may be a firefighter’s best chance for navigating the interior to locate and rescue victims. Firefighters with Palm Bay Fire Rescue in Florida made lifesavin...

    General Fund/Existing Public Funds
    Palm Bay Fire Rescue
  • Crisis Communications on a Budget in the City of South Fulton

    Atlanta, GA, USA

    The City of South Fulton, GA is updating residents with urgent information regarding COVID-19 - including local business openings - through a paired user application and content management platform. The same platform has enabled t...

    State and local grants
    Social Impact Bond
    Advertising Revenue
    Gary Leftwich, Communications Director
  • City of Phoenix Drives Citizen Engagement with 311 Chatbot

    Phoenix, AZ, USA

    City of Phoenix employees participated in an innovation workshop to explore the challenge of improving how the city communicates with customers. They explored a number of current use cases where the access to information could be ...

    General Fund/Existing Public Funds
  • Hurst, TX reduces the cost of service requests to less than $0.60 per interaction

    Hurst, TX, USA

    Like many mid-sized government municipalities, Hurst, TX (pop. 39k) wanted to build better connections with their citizens. Hurst worked with Rock Solid to develop a mobile platform that would streamline communication, improve eff...

    General Fund/Existing Public Funds