Join The Atlas to access free features for city officials & staff like: posting questions, favoriting case studies & more!

Unsupported Browser

We've detected an older browser version that will not give you the best experience while using The Atlas. Please consider revisitng this site after downloading one of the alternatives below.

Success with DDOT's parkDC: Penn Quarter/Chinatown Parking Pricing Pilot

Washington, DC, USA
Contact Partner

Goverment Champion



125 Thousand USD

Project Status

Operational since 2015


Smart Parking
Parking Sensor
Parking Data

Challenges Addressed

Citizen Engagement
Open Data
Civic Technology
Air Quality, Health, Noise
Pedestrian & Bicycle Safety
Mobility & Access
Digital Government


Smart city
Resilient city
Sustainable city

Funding / Financing

Federal grants
State and local grants

Project Type


At a Glance

The parkDC pilot sought to use sensors, artificial intelligence, pricing, and real-time information to make parking easier and reduce congestion in part of downtown Washington, DC. Due to the success of the pilot, DDOT is currently working to expand demand-based parking pricing to other District neighborhoods.

Problem Addressed

The growing number of residents, commuters, and visitors circling to find parking and parking illegally was creating congestion and stress in the District. There was limited information on parking availability, and illegally parked vehicles were impacting public safety by blocking critical routes for emergency responders. The District Department of Transportation’s ParkDC pilot successfully implemented a cost-effective, data-driven approach to managing on-street parking in two of the District’s busiest neighborhoods. The deployment of Fybr’s parking sensors was successfully combined with a range of data sources, including transactions, historical occupancy, and citations to produce real-time availability information and inform pricing algorithms.

Washington, DC and DDOT used/is using sensors, artificial intelligence, pricing, and real-time information gathered on parking occupancy to address this/these challenge(s).

Solution(s) Used

Conduent currently operates the Fybr Platform in Washington D.C.. Parking sensors, air quality sensors, gateways, and weather stations have been operating successfully since the program launched in 2015 with a near flawless record in terms of accuracy, latency, and battery life. Fybr is the turnkey provider of parking sensor hardware, maintenance, and data delivery for the ParkDC program. Fybr designed, manufactured, installed and maintains all of the sensor-supporting hardware being used on the project in addition to all of the parking sensors monitoring motorist arrival and departure information for each space. Fybr installed the system with about eight personnel and maintains the system with two part-time local employees. The data collected by Fybr is transmitted electronically to the Conduent database.


  1. Better information, viable occupancy detection, and demand-based pricing has helped to reduce parking congestion downtown.
  2. Parking availability increased in high demand areas and empty spaces were utilized. At the beginning of the pilot, 62% of block spaces had the desired level of usage which increased to 72%.
  3. Data proved pricing plays a big part in parking demand. By increasing time limits and lowering prices in low-demand areas, occupancy went up 12% and length of stay increased by 14 minutes.
  4. Parking customers reported a 7-minute decline in the time it took to find parking.
  5. The connection has been made between roadway congestion and curbside management. As the supply of parking spaces opened up, circling, illegal parking, and double parking decreased.

Who Should Consider?

Cities of all sizes, Department of Transportation, citizens, parking enforcement, city leaders looking to enhance mobility

Want to message the folks involved in this case study? Want to favorite it? You need to log in!