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Boston reduces department silos with centralized data hub

Boston, MA, USA
In Collaboration With
City of Boston, Department of Innovation of Technology

Government Champion

Boston Analytics Team


340 Thousand USD

Project Status

Operational since 2018

At a Glance

The City of Boston’s Analytics Team implemented a new data warehouse infrastructure built on Civis Platform to increase inter-department collaboration.

Problem Addressed

Boston’s Analytics Team recognized that the city’s data was siloed, with no centralized place to access data and work with multiple data sources. They couldn’t make any real progress towards making real data-driven decisions, which is a top priority for city leadership. The team needed an integrated data platform to do the robust data analysis, visualization, mapping, reporting, and predictive modeling that their partner departments needed.

City of Boston used/is using Civis Platform to address this/these challenge(s).

Solution(s) Used

To help the City solve the problem, Civis Analytics developed a centralized hub to store hundreds of data assets, integration pipelines, and geospatial analyses. Using this platform, the Boston Analytics Team could more easily collaborate with different departments to solve challenging urban problems and build a more effective government for Boston’s residents. Because not only data engineers, scientists, and GIS analysts but also broader decision-makers can use this tool, Civis hosted training sessions to ensure all users were well-versed in the system and understood how to use it to really understand and act on the data being collected.


  1. To feed Boston's “CityScore” program, the Civil platform integrated over 50 data pipelines from different legacy systems.
  2. Data from across departments is stored within Civis Platform so stakeholders from various offices can access public data from one interface.
  3. A tiered permissions system allows safe interdepartmental collaboration.
  4. In total there are about 80 data pipelines being migrated into the centralized data platform.

Who Should Consider?

City governments who are looking to support a data team; departments hoping to develop new metrics for management and transparency through their open data portal; or for internal use.

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