Palm Bay, FL, USA
When a burning building fills with smoke, a thermal imaging camera (TIC) may be a firefighter’s best chance for navigating the interior to locate and rescue victims. Firefighters with Palm Bay Fire Rescue in Florida made lifesavin...
2012 First Street Louth, St. Catharines, ON L2S 3V9, Canada
By automating its Customer Service issue management process, City-owned St. Catharines Transit Commission significantly improved staff & public satisfaction, and provided digital performance measurement for monitoring by senior ma...
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Washington, DC, USA
The D.C. Metropolitan Police Department was handwriting their reports. Their force was wasting hundreds of thousands of hours a year on report writing, & less time on the street assisting their fellow officers. The adoption of di...
Seattle, WA, USA
Easier and defensible compliance, improved infrastructure preservation, and more cost-effective operations were the results of Seattle Public Utilities integrating city systems to better manage their FOG program, automate time-con...
Hurst, TX, USA
Like many mid-sized government municipalities, Hurst, TX (pop. 39k) wanted to build better connections with their citizens. Hurst worked with Rock Solid to develop a mobile platform that would streamline communication, improve eff...
West Dundee, IL 60118, USA
The Village of West Dundee, IL is an 8,000 person NW suburb of Chicago that had been using reams of paper for decades to collect and manage water system operational data. Staff then spent 4-20 hours per month typing data into spre...
Franklin, TN, USA
The City of Franklin, TN was frustrated with its previous agenda and meeting management software and the vendor's customer service. They switched to CivicClerk from CivicPlus for a flexible, scalable solution.
Manitou Springs, CO 80829, USA
At the start of the COVID-19 pandemic, like many cities, Manitou Springs, CO had to temporarily close its City Hall doors. Leveraging its existing infrastructure, the city rapidly migrated its paper forms to online submissions so ...
Bellingham, WA, USA
During COVID-19, the U.S. and Canada closed their borders, leaving residents of Point Roberts, WA, unable to cross into the mainland for essential services. The Port of Bellingham rapidly deployed a ferry and new reservation syste...
Coral Gables, FL, USA
The City of Coral Gables has implemented a smart city engineering framework that features a diverse array of cyber-physical systems (CPS), Internet of Things (IoT) platforms, and smart connected devices for numerous applications. ...