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- Hurst, TX reduces the cost of service requests to less than $0.60 per interaction
Hurst, TX, USA
Like many mid-sized government municipalities, Hurst, TX (pop. 39k) wanted to build better connections with their citizens. Hurst worked with Rock Solid to develop a mobile platform that would streamline communication, improve eff...
General Fund/Existing Public Funds - Build Reliability Centered Maintenance Program
Central Valley, California 96080, USA
This client wanted to build a Reliability Centered Maintenance (RCM) Program, but didn't have adequate budget to perform analysis and implementation at one time. Because there was repair, replace, and rehab work coming up, the cli...
General Fund/Existing Public FundsCity Engineers Your Case Study Here
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Add Your Case StudyCounty Improves Watershed Monitoring Tools & Reporting, Engages Community during Population GrowthPierce County, WA, USA
Outdated database constrained the stormwater utility's ability to store growing amount of data and differing data formats, limiting both usage of watershed data and public accessibility. Modern database harmonizes data types, enab...
General Fund/Existing Public FundsPublic Works- Sustainable Building Practices Transformed a Brownfield into Green Housing in Oakland, CA
Oakland, CA, USA
With a former industrial neighborhood becoming a residential hub, a former paint factory brownfield was safely redeveloped into sustainably designed housing that brought 62 housing units to the area.
General Fund/Existing Public Funds,Revolving loan funds - Duluth, MN turned brownfield with 4,000 tons of contaminated soil into a new craft brewery
Duluth, MN, USA
To properly develop its Canal Park commercial business district, the city of Duluth needed to address the brownfield that had been left untouched for several years. With the help of local non-profit and entrepreneurs, the city was...
State and local grantsPollution Control Agency - City of Phoenix Drives Citizen Engagement with 311 Chatbot
Phoenix, AZ, USA
City of Phoenix employees participated in an innovation workshop to explore the challenge of improving how the city communicates with customers. They explored a number of current use cases where the access to information could be ...
General Fund/Existing Public Funds - San Antonio police solve crimes faster with increased police reporting efficiency
San Antonio, TX, USA
Responsible for a population of over 1.5 million, San Antonio Police Department (SAPD) has a lot to cover across its 2,400 officers. With the department facing inefficiencies and constant technical errors, they needed to update th...
General Fund/Existing Public FundsSheriff's Office - Richmond, CA Police Department Becomes More Efficient With Cloud-Based RMS
Richmond, CA, USA
Richmond Police Department's legacy records management system was replaced with a more cost-efficient cloud-based platform that made it easier for officers to create reports, and management to streamline operations.
General Fund/Existing Public Funds - How the D.C. Metropolitan Police Department Decreased Report Writing Time by 80%
Washington, DC, USA
The D.C. Metropolitan Police Department was handwriting their reports. Their force was wasting hundreds of thousands of hours a year on report writing, & less time on the street assisting their fellow officers. The adoption of di...
General Fund/Existing Public Funds - New Castle County, DE buys hotel with Covid Relief Funds (CRF) to protect most vulnerable residents
New Castle, DE 19720, USA
Napa County was able to leverage the $322 million they received from the CARES act via the Coronavirus Relief Fund (CRF) to invest in and build new programs that expanded homelessness support, childcare infrastructure and renter a...
Federal grantsChief Financial Officer