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Explore Case Studies

  • The City of Houston improves drinking water compliance by half after moving their program online

    Houston, TX, USA

    The City of Houston cross-connection control program team was struggling to maintain compliance while being asked to reduce costs. Houston sought an easy to implement and simple to use online solution. Since migrating to SwiftComp...

    Taxes & User Fees
    Department of Public Works & Engineering
  • City of Dublin increases daily FOG inspections by 20% using online management software

    Dublin, Ireland

    Dublin City introduced Europe’s first fat, oil, and grease (FOG) control program to curb the growing number of FOG related blockages in their sewer system. Part of its comprehensive program was the adoption of online software that...

    General Fund/Existing Public Funds
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    The City of Bend Tames Compliance by Upgrading Their Data Management Capabilities

    Bend, OR, USA

    The City of Bend quickly transformed its regulatory processes by adopting SwiftComply's online application which gave its FOG team a live view of compliance for the majority of their regulated businesses. The new system dramatical...

    Taxes & User Fees
  • Fox Metro introduced digital collaboration to streamline their FOG program

    Montgomery, IL, USA

    In 2016 Fox Metro set about improving the efficiency of its FOG program by digitizing how they record inspections & track pump-outs of food service establishments. With SwiftComply, they were able to go a step further with our onl...

    Taxes & User Fees
    Fox Metro Wastewater Reclamation District
  • How DC’s smart city initiatives don’t sacrifice privacy for safety

    Washington, DC, USA

    In 2016, DC launched Pennsylvania Avenue 2040 (PA2040), a smart city initiative with the goal of enhancing citizen experience. The City focused first on delivering publicly accessible Internet through OCTO-sponsored outdoor DC-Net...

    General Fund/Existing Public Funds
    Office of the Chief Technology Officer
  • Public Utility Improves Process to Increase Data Quality, Better Monitor Untreated Water Quality

    Tacoma, WA, USA

    The City of Tacoma manages untreated water that flows from streets to lakes, streams, rivers & Puget Sound. Identifying relationships between flow, water quality & rainfall help to prevent pollution & restore sites affected by ind...

    General Fund/Existing Public Funds
    Environmental Services
  • Navajo County Expands Access to Social Services with Online Portal

    Show Low, AZ 85901, USA

    Poverty and unequal access to government services are ongoing challenges for residents across Navajo County. To expand access to social services, the Northeast Arizona Community Resources Network deployed the open-source online po...

    General Fund/Existing Public Funds
    Public Private Partnership
    Northeast Arizona Community Resources Network
  • Pismo Beach uses new process to create a roadmap for technology & data project implementation

    Pismo Beach, CA, USA

    The City of Pismo Beach created an actionable roadmap to define opportunities and priorities for technology and data projects. The five recommended projects will improve community engagement, transportation, and water management ...

    Public Private Partnership
    Office of the City Manager
  • City of LA instantly issues sidewalk dining permits to help restaurants reopen safely

    Los Angeles, CA, USA

    The City of Los Angeles wanted to quickly certify restaurants to use sidewalks and private property for outdoor dining. The team stood up a new automated permitting workflow in just a few days that allowed hundreds of businesses t...

    General Fund/Existing Public Funds
    LADOT and LA Mayor's Office
  • Atlanta is streamlining how small businesses interact with the public sector

    Atlanta, GA, USA

    The City of Atlanta is using OpenCounter to automate customer service tasks related to permit discovery. By asking the customer a series of intelligently structured questions, the portal provides an advanced estimate of the cost, ...

    General Fund/Existing Public Funds
    City Planning Office of Zoning & Development, Office of Buildings, Office of Housing Economic Development Division