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Q: Do you only partner with city officials?

A: Nope! We partner with officials and staff from all local governments, including cities, utilities and counties.

Q: What types of local government officials/staff do you work with?

A: It depends on the city. We work with people who have all different types of titles from many different departments, but here’s a sampling of partner departments: Public Works, Planning, Engineering, Mayors Offices, Sustainability and Resilience, Information Technology, Innovation. With all of our local government partners, we pride ourselves on partnering with officials and staff who are forward-looking and striving to find new ways to improve the daily lives of the citizens they represent.

Q: What’s required of my local government to partner with The Atlas?

A: Not much! The pro-bono support we provide to our partner cities is casual and done on an “as requested” basis. Practically, what’s required is 1. Choosing your primary contact(s) (see above question.), 2. Creating a profile, and 3. Scheduling a 1-hour introductory call with someone on our team.

Q: Do you only work with local governments in the U.S.?

A: We’ve always envisioned The Atlas as a platform to help local government officials from around the world, though most of our initial set of partner cities are located in the United States.

Q: Is there a limit on the number of profiles per local government?

A: No, there's no limit on the number of profiles per city, county, or utility. In fact, we recommend each department create its own profile. That way we can tailor our support to specific challenges and priorities.

Q: Do I have to pay to use The Atlas?

A: If you work for a local government – good news! We provide all our services, including access to The Atlas, for free. We’re a mission-driven company dedicated to helping all local governments seeking to upgrade their infrastructure systems.

Q: Does that mean you’re a non-profit?

A: We are a for-profit company. With decades of experience managing philanthropically supported programs, The Atlas team felt that this effort had to be self-sustaining in order to scale and help the largest number of communities.

Q: How do you make money then?

A: We partner with implementing partners – the companies that provide the most unique and exciting infrastructure technologies and services – to make their proven experience more searchable and replicable by local government staff. Our partner companies pay us a fee for this service. We work with them to capture details about how projects and technologies were successfully built and installed, and what the outcomes have been: the financing and procurement mechanisms used, the scopes of work written, the vendors involved, the number of jobs created. Our mission is to create a hassle-free space where local governments can learn from one another about infrastructure innovations and more quickly scale proven solutions. This is why we don’t publish local government contact information, and city staff must initiate contact with companies on The Atlas, not vice versa.

Q: What projects are included in The Atlas?

A: The Atlas features innovative infrastructure solutions that local governments can either build, buy or install – including both earth-moving projects and installed technologies – from around the world. You will not find proposed projects, or links to research studies and planning documents. The Atlas team reviews each project submission for completeness and accuracy, but does not endorse or validate any particular company or product.

Q: Do you do webinars, demonstrations, and/or trainings?

A: Absolutely. Please contact us at so that we can understand what you’re after and schedule something that works for you.

Q: What if I have ideas to improve The Atlas?

A: We’d love to hear them! As we continue to build out the platform, we would appreciate your feedback. Please send us your comments, suggestions, and ideas via Twitter @_The_Atlas, or by emailing us at

Q: Something isn’t working right.

A: We’re constantly trying to improve the help we provide our partner cities. If you are experiencing any technical issues, please let us know by emailing, so we can fix the problem for you and everyone else.