FAQs

Q: Do you only work with city officials?

A: Nope! We work with local government officials and staff from all kinds of local governments from around the world, including municipalities, water utilities, counties and special improvement districts (SIDs).

Q: What kinds of local government officials and staff is The Atlas built for?

A: All are welcome! The Atlas is meant to be a “big tent” platform for local government leaders. Here’s a sampling of departments represented: public works, planning, engineering, mayors offices, sustainability and resilience, information/technology, innovation.

Q: Do I have to pay to use The Atlas?

A: If you work for a local government – good news! Access to The Atlas is free, because we’re a mission-driven company dedicated to helping all local governments to build more sustainable cities, resilient cities and smart cities.

Q: What’s required of my local government to work with The Atlas? What am I committing to?

A: Nothing. There’s absolutely no commitment from your local government for you to use The Atlas. 

Q: Is there a limit on the number of accounts per local government?

A: No, there’s no limit on the number of profiles per city, county, or utility. In fact, we recommend each staff member create his/her own profile. Sharing logins is always a bad idea.

Q: Are you a non-profit?

A: No, we are a for-profit company. With decades of experience managing philanthropically supported programs, our co-founders felt that The Atlas had to be self-sustaining in order to scale and help the largest number of local government leaders.

Q: How do you make money?

A: The Atlas works with private sector companies – like government technology companies, design consultants and engineering firms – to transform their marketing materials into interactive, compelling examples of how they’ve worked with local governments to solve specific problems. Our partner companies pay us a fee for this service. City case studies that have been uploaded by partner companies appear with the company’s logo and contact information. Here’s an example.

Q: Am I going to receive even more unsolicited sales pitches because of The Atlas?

A: No. We never publish local government contact information, and local government officials & staff initiate all contact with companies on The Atlas, not vice versa. We are keenly aware that some local government officials receive 50+ unsolicited sales emails and phone calls a day and we are on a mission to improve that dysfunctional dynamic for everyone involved. Our vision of The Atlas is a safe space where local government officials learn from one another about what’s working (and not working) on the ground.

Q: What projects are included in The Atlas’s case study database?

A: The Atlas case study database features examples of city projects – including both earth-moving projects and installed technologies – from around the world. You will not find proposed projects, or links to research studies and planning documents. The Atlas team reviews each project submission for completeness and accuracy, but does not endorse or validate any particular approach, company or product.

Q: What’s your relationship with GovExec?

GovExec acquired The Atlas in December 2020. It is investing in The Atlas alongside its other market-leading media brands, including Government Executive, Defense One, NextGov, Route Fifty, City & State New York and City & State Pennsylvania, along with the business intelligence platform, Power Almanac.

 

The Atlas is run as an independent business unit.

Q: What’s your relationship with Route Fifty?

Route Fifty is our sister media brand! We’re both owned by the same parent company – Government Executive. Though we have different focuses and capabilities, our teams share a vision for how better information can transform local governments across the country, and we collaborate extensively on specific initiatives like virtual events, interviews and surveys.

Q: What if I have ideas to improve The Atlas?

A: We’d love to hear them! Please send us your comments, suggestions, and ideas via Twitter @TheAtlas4Cities or by emailing us at admin@the-atlas.com.