Unsupported Browser

We've detected an older browser version that will not give you the best experience while using The Atlas. Please consider revisitng this site after downloading one of the alternatives below.

Vital Clarity

Asheville, NC, USA

Local Governments Helped

City of Asheville, NC
Town of Lake Lure, NC
Buncombe County
Land of Sky Regional Council
Town of Sunset Beach, NC

Challenges Addressed

Citizen Engagement
Systemic Stressors
Customer Service
Process Improvement



Typical Job Cost

$ (<50K)

Other Resources


Team Members

Kathleen Osta
John Bourke

About Vital Clarity

Formed 30 years ago based on the premise that if you:

a) Get a representative cross-section of an organization or department in the same room

b) Ask them the right questions so they can articulate their desires and obstacles, and

c) Provide a robust process that can handle a wide range of issues,

That group can determine sensible and ambitious priorities and how to act on them in a unified way.

Services Provided

Facilitation and Consulting Services for:

• Virtual, Highly Participatory Strategic Planning

• Facilitation Coaching & Meeting Design

• Mission (Purpose) Statement Creation or Updates

• Community Shared Vision (typically 3-5 years into future)

• Clarity Calls - Define Leadership Issues & Action Options Through Inquiry Process

• Project Action Plans - Outline and Launch of 4-6 month initiatives