Franklin, TN prioritized customer service and scalability when switching agenda management software
Franklin, TN, USA
General Fund/Existing Public Funds
Deputy Assistant City Recorder
How Small Town, Manitou Springs Quickly Pivoted from Paper to Digital
Manitou Springs, CO 80829, USA
Federal grants
Public Information and Engagement Officer
Quick Launch of Ferry Reservation System Provides Access for Point Roberts Residents During COVID-19
Bellingham, WA, USA
General Fund/Existing Public Funds
Port Public Affairs Administrator
City of Burlington, VT Meets Spike in COVID-19 Requests with Creativity, Empathy & Civic Tech
Burlington, VT, USA
General Fund/Existing Public Funds
Mayor's Office
Kitsap County Improves Stormwater Services with Resident Request Data
Kitsap County, WA, USA
General Fund/Existing Public Funds
Public Works
Gilbert, AZ Cuts 311 Response Time in Half
Gilbert, AZ, USA
General Fund/Existing Public Funds
Town Manager's Office/Public Works
Houston's Pothole One Day Repair Rate Hits 96%
Houston, TX, USA
General Fund/Existing Public Funds
Mayor's Office
Team Members
Jessica Marabella
Communications and Media Manager
About CivicPlus
CivicPlus® provides integrated technology solutions for over 4,000 local governments and their over 250 million citizens. Its solutions enable municipalities of all sizes to rapidly and efficiently migrate traditional citizen services online to meet the new online imperative of local government.
Services Provided
Our solutions include website content management, agenda and meeting management, parks and recreation management, citizen request and work order management, employee management, routine and mass notification software, and ready-to-use mobile apps and forms.
Awards
GovTech 100
(2020)
Inc. 5000
(2020)
Bronze Stevie®, Customer Service Training or Coaching Program
(2019)
Silver Stevie®, Front-Line Customer Service Technology Industries
(2019)
Bronze Stevie®, Front-Line Customer Service Technology Industries
(2018)