12,811 staff hours saved with permit automation in Orlando
Orlando, FL, USA
General Fund/Existing Public Funds
Digital Platforms Team
Atlanta is streamlining how small businesses interact with the public sector
Atlanta, GA, USA
General Fund/Existing Public Funds
City Planning Office of Zoning & Development, Office of Buildings, Office of Housing Economic Development Division
Salt Lake City spurs small business growth with online permits
Salt Lake City, UT, USA
General Fund/Existing Public Funds
Department of Public Services
San Diego Zoning / Business / Residential Permitting Portals
San Diego, CA, USA
General Fund/Existing Public Funds
Economic Development, Mayor's office, Development Services
Team Members
Ian McMahon
Marketing
Sara Lewis
Product Marketing Manager
About OpenCounter
OpenCounter builds tools for local governments that help them streamline service delivery to residents. Portals guide applicants through complex permitting workflows so applicants can understand the full scope of their projects before they get started. This cuts down on trips to City Hall, and saves staff time on pre-application meetings.
Services Provided
OpenCounter streamlines the permit discovery process by calculating the required permits and fees for business and residential projects. In doing so, it cuts down on staff time in pre-application meetings.
Awards
U.S. Conference of Mayors Civic Tech Pitch Winner
(2018)