Join The Atlas to access free features for city officials & staff like: posting questions, favoriting case studies & more!

Unsupported Browser

We've detected an older browser version that will not give you the best experience while using The Atlas. Please consider revisitng this site after downloading one of the alternatives below.


San Francisco, CA, USA
Contact Partner

Local Governments Helped

Cincinnati, OH, USA
Orlando, FL, USA
San Diego, CA, USA

Challenges Addressed

Citizen Engagement
Civic Technology
Systemic Stressors
Essential Services



Team Members

Ian McMahon
Sara Lewis
Product Marketing Manager

About OpenCounter

OpenCounter builds tools for local governments that help them streamline service delivery to residents. Portals guide applicants through complex permitting workflows so applicants can understand the full scope of their projects before they get started. This cuts down on trips to City Hall, and saves staff time on pre-application meetings.

Services Provided

OpenCounter streamlines the permit discovery process by calculating the required permits and fees for business and residential projects. In doing so, it cuts down on staff time in pre-application meetings.


U.S. Conference of Mayors Civic Tech Pitch Winner